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How can I pay my order ?There are two ways to pay your order :
1/ To use the COD service (Cash On Delivery service) : you will pay the due amount directly to the courrier when receiving the goods.
2/ To make a bank transfer to following account :
VIETCOMBANK – account number 1015734671 (CT TNHH MY NATURAL BEAUTY)
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When will I receive my order ?You will receive your order within 48h.
You can also ask for an EXPRESS delivery (+25.000 VND) to receive your order within 24h.
You can also ask for an EXPRESS delivery (+25.000 VND) to receive your order within 24h.
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How may I know my order is on the way to be delivered ?Minimum 30 minutes prior the delivery, our team will call you to confirme the time and location of delivery.
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What is the cost of delivery ?If your order is >400.000 VND your order will be delivered within 48h FREE of any delivery fees.
If your order is <400.000VND or if you apply for EXPRESS delivery, we will ask you 25.000 VND for delivery fees.
If your order is <400.000VND or if you apply for EXPRESS delivery, we will ask you 25.000 VND for delivery fees.
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How can I contact My Natural Beauty team ?Please do contact us! We’d love to hear from you and will get back to you as soon as possible.
- by email : contact@mynaturalbeauty.vn OR customer@mynaturalbeauty.vn
- by phone : +84 898 682 801
- by instant chat
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Can I shop off-line ?Of course! You are more than welcome in our shop in HCMC. Adress is: 19 Trần Ngọc Diện, Thảo Điền, Quận 2, Thành phố Hồ Chí Minh 700000.
We are open Tuesday to Sunday, from 10.00 to 19.00.